Privacy Policy

Welcome to TheHomzy.com (the "Site"). This Privacy Policy outlines how we collect, use, and disclose your Personal Information when you visit or make purchases on our Site. By accessing and using our Site, you agree to the practices described in this Privacy Policy.

1. Collecting Personal Information

When you interact with our Site, we collect certain information about your device and your interactions to provide you with the best possible experience. We may also gather additional information when you contact us for customer support. In this Privacy Policy, "Personal Information" refers to any information that can uniquely identify an individual. Below are details about the types of Personal Information we collect and why:

1.1 Device Information

Examples of Personal Information collected: browser version, IP address, time zone, cookie data, viewed products, search terms, and site interactions. Purpose of collection: to optimize the Site's functionality, provide accurate site loading, and analyze user behavior for site optimization. Source of collection: Automatically collected through cookies, log files, web beacons, tags, or pixels when you visit the Site. Disclosure for a business purpose: shared with our service providers Shopify and delivery partners.

1.2 Order Information

Examples of Personal Information collected: name, billing address, shipping address, payment details (credit card numbers, UPI IDs), email address, and phone number. Purpose of collection: to fulfill orders, process payments, arrange shipping, provide invoices, communicate with you, and offer information or advertisements based on your preferences. Source of collection: provided by you during the checkout process. Disclosure for a business purpose: shared with our processor Shopify, payment gateway partner, and delivery partners.

1.3 Customer Support Information

Examples of Personal Information collected: name, billing address, shipping address, payment details (credit card numbers, UPI IDs), email address, and phone number. Purpose of collection: to offer customer support. Source of collection: provided by you when contacting our customer support. Disclosure for a business purpose: shared with our processor Shopify, payment gateway partner, and delivery partners.

2. Sharing Personal Information

We share your Personal Information with service providers to deliver our services and fulfill our commitments to you. For example:

• We use Shopify to operate our online store. For details on how Shopify handles your Personal Information, please visit: https://www.shopify.com/legal/privacy.
• We may disclose Personal Information to comply with legal requirements, respond to lawful requests, or protect our rights.

3. Behavioral Advertising

We may use your Personal Information to provide targeted advertisements and marketing communications that align with your interests. For instance:

• We use Google Analytics to understand how visitors use our Site. Learn about Google's use of your information here: https://policies.google.com/privacy?hl=en. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
• We share your Site usage, purchases, and ad interactions with advertising partners. This may involve cookies or similar technologies based on your location.

For more on targeted advertising, visit the Network Advertising Initiative at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising via:

• FACEBOOK: https://www.facebook.com/settings/?tab=ads
• GOOGLE: https://www.google.com/settings/ads/anonymous
• BING: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Opt out of some of these services at the Digital Advertising Alliance’s opt-out portal: http://optout.aboutads.info/.

4. Use of Personal Information

We utilize your Personal Information to deliver our services, including product offerings, payment processing, order fulfillment, and updates on new products, services, and promotions.

5. Lawful Basis

If you're an EEA resident, your Personal Information is processed under lawful bases including your consent, contract performance, legal compliance, protection of vital interests, public interest tasks, and legitimate interests that respect your rights and freedoms.

6. Retention

We retain your Personal Information as required for order records, unless you request its erasure. See 'Your rights' below for more.

7. Automatic Decision-Making

We don't engage in automated decision-making significantly impacting you. Our processor Shopify employs limited automated decision-making to counter fraud without legal effects on you.

8. GDPR

For EEA residents, access, portability, correction, updating, or erasure of your Personal Information can be requested. Contact us for assistance. Your data is primarily processed in Ireland, with global storage and processing adhering to GDPR regulations.

9. Cookies

Cookies enhance your browsing experience and provide insights on site usage. We use various cookies for optimal functionality, performance, advertising, and social media.

10. Changes

We may update this Privacy Policy to reflect operational, legal, or regulatory changes.

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